The Swiss Colony
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
The Swiss Colony Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
The Swiss Colony has 2.5 star rating based on 213 customer reviews. Consumers are mostly dissatisfied.
44% of users would likely recommend The Swiss Colony to a friend or colleague.
- Rating Distribution
Pros: Christmas cheer, Good products, Love the petite fours.
Cons: Rude people, Delivery and solution, Hard to get help on-line or by phone.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
The Swiss Colony has 2.5 star rating based on 213 customer reviews. Consumers are mostly dissatisfied.
44% of users would likely recommend The Swiss Colony to a friend or colleague.
- Rating Distribution
Pros: Christmas cheer, Good products, Love the petite fours.
Cons: Rude people, Delivery and solution, Hard to get help on-line or by phone.Recent recommendations regarding this business are as follows: "Go elsewhere", "Don't know", "Don't know because I have not received anything", "Order early!", "David and Harry".
Most users want The Swiss Colony to offer a solution to their issues.
Review authors value the most Location and Layout of Store. Consumers are not pleased with Customer service. The price level of this organization is medium according to consumer reviews.
Media from reviews
Top The Swiss Colony Reviews
"Question about product"
No complaint. Just a question about Refrigeration of product Very helpful and great customer service. Thank you.
"Terrible shipping and customer service"
Could not get through to change an order for two days after calling and sending unanswered emails. Antiquated website, shipping and terrible customer service....
Rincon, Georgia
Awful
User's recommendation: Go elsewhere
Yoakum, Texas
My name is rose serna wanted to know when morning my order be in
User's recommendation: Don't know because I have not received anything
Yoakum, Texas
My name is rose serna wanted to know when morning my order be in
User's recommendation: Don't know
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I ordered $30 nuts paid extra for.overnight delivery brought the total to $70.96 which is fine if my friend recieved my order. I placed it on May 1 2023 and it stjll says pending???
- Great products
- Not consistent
User's recommendation: I big on reviews and go with the magority but try and hopefulyou will do better then me.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer
Wrong order delivered
- Quick service
- And incorrect item shipped
- Poor customer service
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Terrible shipping and customer service
- Expensive products with no viable customer service to deal with
User's recommendation: Don’t buy from Swiss Colony
Monroe, Wisconsin
Placed order didn’t receive
- Loved the one item that was delivered
- Item was not delivered as of today
Preferred solution: Deliver product or service ordered
User's recommendation: Order early!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
They should be out of business fraud they have other businesses over charge late fees that are done on purpose don’t buy from them
Preferred solution: Apology
User's recommendation: Stay away
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Bill sent to wrong address
Preferred solution: The issue resolved
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Odenton, Maryland
Resolved: Horrible experience
Company fixed the issue and I have been provided with apology. I finally got in touch with customer service.
The rep was very nice and understood my concern. She corrected the mailing address and the package was received.
User's recommendation: Try another company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Ballston Spa, New York
Shipping
User's recommendation: I have never had any problem with Swiss Colony until now. I would suggest you research thoroughly before making your purchase.
Peachtree Corners, Georgia
Terrible Customer Service Now
User's recommendation: Avoid SwissColony. Not the same anymore.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Canton, Illinois
No bill
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Many reasons Too numerous to list.
Preferred solution: Deliver product or service ordered
User's recommendation: Don't Bother!
Overland Park, Kansas
Question about product
Phone
Preferred solution: nothing just was expecting great customer services
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