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I have been shopping with Swiss Colony for over a year. I have a $450 credit limit. Of that, I have $305 available. I attempted to place an order for Xmas that totaled $150. My order was DENIED! They are asking for a down payment in the TOTAL AMOUNT OF THE ORDER! I...
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Company wrote 0 private or public responses to the review from 20 hours ago.
1.0
#1422034
We had account, payed it down to 30$ are housr burnt fown wr had to get out we lost everything!? We jad no way to contact swiss The 30$ bill turned into 100$ aftrr we explaind what happend they did not care Are credit was damaged by this company.. We explained to the...
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Company wrote 0 private or public responses to the review from 23 hours ago.
1.3
#1421814
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The Swiss Colony - I placed an order with the company. I haven't heard from the company about the total cost , Nothing has appeared in my credit card.

I want to hear from the company with whitch I gave my creit card number
Company wrote 0 private or public responses to the review from Dec 07.
I liked
  • Food
I didn't like
  • If the company lost my order
#1417570
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The Swiss Colony - Last week i ordered some liquor cookies. I have not gotten any information about my order or amount listed on my credit card

I tried calling the Company and they could not find my order.
Company wrote 0 private or public responses to the review from Dec 07.
I liked
  • Products
I didn't like
  • Losing my order or not keeping in touch about it
#1417564
fruit cake was old and falling apart. E mail sent but no answer to problem
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Company wrote 0 private and 1 public responses to the review from Dec 04.
TheSwissColonyCares
TheSwissColonyCares
The Swiss Colony Verified Representative

Hello, we are sorry to hear this. We never want to let a customer down with our products. Please email your contact information to socialcs@sccompanies.com so we can follow up...

#1414903
Im a little taken aback by the name of the customer service unit online "pissed customer" is not where I'd like my reviews put. But anyways.....I just made my final payment to clear my account and I am curious when my account will be allowing me to order again? I fell...
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Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Dec 04.
4.0
#1414801
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The Swiss Colony - To fix my order

I'm on the website and their telling me to use the website
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Dec 03.
5.0
Details
Discounts and Special Offers
Value for money
#1414195
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The Swiss Colony - Payment

Perfect love Fantastic wonderful delicious
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Dec 01.
3.9
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1412842
A few years ago at the beginning of December, I made an order for gift baskets to be delivered to relatives in another state assuming they would be delivered in time for Christmas. Two weeks after Christmas I received a notice that they had run out of the items I...
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Company wrote 0 private or public responses to the review from Dec 01.
#1412591

Contact The Swiss Colony

Mailing Address:
The Swiss Colony
1112 Seventh Ave.
Monroe, Wisconsin 53566-1364
United States
Phone:
(608) 324-6000
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The Swiss Colony - Paid extra for delivery

I paid extra to have my package delivered to my granddaughter for thanksgiving and it won’t be delivered until after thanksgiving it was supposed to be their desert, I want my money back.
Company wrote 0 public responses to the review from Nov 22.
#1405936