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The Swiss Colony - Wrong credit you’re messing with

1.0
Details
You keep sending me a bill and I send it back you have the wrong person now somehow you have attached my ssn to my address to account that’s not mine I suggest you get it off my report and send me an apology or my lawyer will be calling yours and I will win.
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2 comments
Anonymous
#1762599

Changed my address and shipped items to unknown perspn and refused to correct my credit report

TheSwissColonyCares
#1761583

We are sorry to hear this and happy to assist you. Please email us at socialcs@sccompanies.com so we may look into this matter.

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Review
#1678609 Review #1678609 is a subjective opinion of poster.
Product
The Swiss Colony Account
Reason of review
Access/ activation issues
Loss
$2500
Preferred solution
Call credit and get it taken off not my credit
Tags
  • False Account
  • Credit Tarnished
1.0
Details
I've never had a account with them yet they show up on my credit report .
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2 comments
Anonymous
#1762601

I had similar but someone had used my account and changed my address. They wouldnt correct my credit even with a fraud and police report.

Claim never got them. I had an account with them over 20 years

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Review
#1643492 Review #1643492 is a subjective opinion of poster.
Cons
  • Wont remove false report
Reason of review
Poor customer service
1.0
Details
you should have the records of order for 916 608 152 9844:" julia had called and arranged for 1/2 an order to be sent to her address/and therefore pd for 1/2 an order 27.00: 12/1/18, with the understanding your company "Swiss colony" would send her the other half....in...
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1 comment
TheSwissColonyCares
#1743809

Please email us at socialcs@sccompanies.com with your name and zip code. We will be happy to look into this for you!

Review
#1646509 Review #1646509 is a subjective opinion of poster.
Service
The Swiss Colony Customer Care
Pros
  • Good products
Cons
  • Non delivery
  • Billed for product not received
  • Billed for product not received and harrassed
Reason of review
Poor customer service
Loss
$90
Preferred solution
Price reduction

The Swiss Colony in Houston, Texas - Poor coustomer service

1.0
Details
Coustomer service reps lie.Bought tablet worked for a few months returned it Waiting for refund getting the run around about my refund.
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1 comment
TheSwissColonyCares
#1746603

We are sorry to hear this. Please email us your contact information to socialcs@sccompanies.com and we will be happy to look into this for you!

Review
#1651769 Review #1651769 is a subjective opinion of poster.
Service
The Swiss Colony Customer Care
Reason of review
Return, Exchange or Cancellation Policy
Loss
$149
Preferred solution
Full refund
5.0
Details
I'm not upset with anything y'all took my payment and I was very satisfied I like your company I plan to order again y'all have been great thank you so much for everything
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1 comment
TheSwissColonyCares
#1731382

Thank you for letting us know. Your comments are appreciated and thank you for taking the time to tell us. Have a great day and please let us know if we can be of further assistance.

Review
#1618902 Review #1618902 is a subjective opinion of poster.
Service
The Swiss Colony Customer Care
Reason of review
Good customer service
I got a notice from credit bureau of a charge off by SWISS COLONY. Thinking it was a mistake I had my wife call on it. We were informed that I had an account using my name and social security number since 2010 with $2312.00 balance. After contacting the local Sheriff...
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1 comment
TheSwissColonyCares
#1721080

We are very sorry this has happened. Could you please send your name and address to socialcs@sccompanies.com so that we can look into this matter for you?

Review
#1598006 Review #1598006 is a subjective opinion of poster.
Product
The Swiss Colony Account
Reason of review
Use and profit made for 10 years from opening a fraud account with my social security number than trying to obtain payment for unpaid invoice for
1.0
Details
7/3/2019 i called,requested customer service &was given people who couldnt speak english.50 minutes later i got customer service.she was rude,& i have been a customer for over10 years.no more.if you call to order something,now you get a computer.i quit.satisfaction...
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1 comment
TheSwissColonyCares
#1712000

We're sorry for any inconvenience we have caused you. Can you please email us at socialcs@sccompanies.com with your contact information so we can look into this for you?

Review
#1576561 Review #1576561 is a subjective opinion of poster.
Service
The Swiss Colony Customer Care
Cons
  • Misshandled my requested payment option
  • Rude people
  • Hiring forigners who cant speak english
Reason of review
Problems with payment
Preferred solution
Let the company propose a solution
and yes i been in the hospital 4 the last 7 years and the person that was
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1 comment
TheSwissColonyCares
#1733451

Thanks for reaching out to us. Please email us your contact information to socialcs@sccompanies.com and we will be happy to look into this for you!

Review
#1624235 Review #1624235 is a subjective opinion of poster.
Reason of review
i was in the hospital 4 7 years

The Swiss Colony in Rutland, Vermont - Automatic payments

5.0
Details
I’m not pissed I didn’t write you I love you guys I think you have the wrong person
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Review
#1691422 Review #1691422 is a subjective opinion of poster.

Contact The Swiss Colony Customer Service

Mailing Address:
The Swiss Colony
1112 Seventh Ave.
Monroe, Wisconsin 53566-1364
United States
Phone:
(608) 324-6000
All The Swiss Colony Contacts

The Swiss Colony Products and Services Reviews

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wont let me pay bill with automatitede service
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1 comment
TheSwissColonyCares
#1712002

We would like to review this for you. Can you please email us at socialcs@sccompanies.com with your contact information so we can look into this for you?

Review
#1576396 Review #1576396 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$190
Preferred solution
Price reduction