Product: The Swiss Colony Shipping Service Clear all filters (34 of 34 reviews match)
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2.8
Details
Received damaged item and no paid return postage slip. Keep calling customer service and no answer.
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1 comment
TheSwissColonyCares
#1676827

We are sorry to hear this. Please send us an email to socialcs@sccompanies.com including your contact information and reference this post.

We want to help. If this was already resolved we do apologize for the delay in response.

Review
#1456673 Review #1456673 is a subjective opinion of poster.
Service
The Swiss Colony Shipping Service
Reason of review
Damaged or defective
I ordered something online and received an email that a mailing tracking label was created shortly after my order, but it just sat there for several days. I sent an email about the delay and got a fairly quick response that my order was just now sent. My wife ordered...
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1 comment
TheSwissColonyCares
#1676821

Hello, and sorry for the delay, we are just finding these posts. We do apologize that your item was not received.

If you still have not gotten a resolution to this issue, please send us an email to socialcs@sccompanies.com with your contact information and reference this post so we can look into what happened and make it right. Thank you for reaching out and we hope to hear from you soon.

Review
#1439207 Review #1439207 is a subjective opinion of poster.
Service
The Swiss Colony Shipping Service
Reason of review
Poor customer service
Loss
$30
Preferred solution
Respond to my emails or call me so I can talk to someone.

The Swiss Colony in Murrells Inlet, South Carolina - Where is my order

i ordered my order on the 14th. i called customer service on the 22nd and paid a down payment. customer service told me it would be shipped out the next day. it is 26th now . it still has not been shipped. what is the hold up. my name is linda altman zip code 29576
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Review
#1433607 Review #1433607 is a subjective opinion of poster.
Service
The Swiss Colony Shipping Service
Reason of review
Problem with delivery
Loss
$500
Preferred solution
all i want is my orderbefore next year

The Swiss Colony in Sunrise, Florida - My gift I recieved was missin 2 petit. It a gift from the colon family

2 petit four missing from my box. From Carlos Colin and family. This is the first time it ever happened to me. I thought my mail man had opened it but it wasn’t open. Molly grubbs
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Review
#1433138 Review #1433138 is a subjective opinion of poster.
Service
The Swiss Colony Shipping Service
Reason of review
Not as described/ advertised

The Swiss Colony in Peoria, Arizona - First and last order for Swiss Colony

I ordered a tin of crackers and three spreads for the holidays. The cost with shipping was $45.98. I received item yesterday and I couldn't believe you charged that much for a tiny tin of crackers and three tiny containers of spread. What a consumer rip off and you best believe I will tell all about your quantity and pricing.
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Review
#1430934 Review #1430934 is a subjective opinion of poster.
Service
The Swiss Colony Shipping Service
Reason of review
Bad quality
Preferred solution
Let the company propose a solution
1.0
Details
At the beginning of December 2018, I placed an order using Swiss Colony’s “buy now pay later” option. I received a text with a thank you, confirmation number and estimated date of arrival of the shipment. On December 5, 2018, Swiss Colony decided that they were not...
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Review
#1428199 Review #1428199 is a subjective opinion of poster.
Service
The Swiss Colony Shipping Service
Reason of review
Order processing issue

The Swiss Colony in Charleston, South Carolina - Wrong address

A product wa sent to my address by mistake. Please resend to the correct customer. Our address is 2194 Becky rd. The name it was addressed to was John.
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Review
#1427571 Review #1427571 is a subjective opinion of poster.
Service
The Swiss Colony Shipping Service
Reason of review
Order processing issue

The Swiss Colony in Monroe, Wisconsin - EXPRESS CHARGES LATE DELIVEERY

ORDER SUBMITTED 12/12/18.PAID FOR EXPRESS DELIVERY FEE OF 10.00 F0R 12/15/18 DELIVERY. NO DELIVERY AS OF 12/MORNING OF 12/17. WHAT DID THE EXTRA SHIPPING CHARGE DO FOR MY ORDER? 807 50836 ORDER CONFIRMATION.
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Review
#1425945 Review #1425945 is a subjective opinion of poster.
Service
The Swiss Colony Shipping Service
Reason of review
Problem with delivery
Loss
$10
Preferred solution
Let the company propose a solution

The Swiss Colony in Dayton, Ohio - They only want your order

1.2
Details
You can place an order seven days a week. If you are missing items from that order it’s too bad for you and you have to call between Monday and Friday during the busiest time of the year.
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Review
#1425303 Review #1425303 is a subjective opinion of poster.
Service
The Swiss Colony Shipping Service
Reason of review
Order processing issue

Contact The Swiss Colony Customer Service

Mailing Address:
The Swiss Colony
1112 Seventh Ave.
Monroe, Wisconsin 53566-1364
United States
Phone:
(608) 324-6000
All The Swiss Colony Contacts

The Swiss Colony Reviews

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  5. 8 reviews
The Swiss Colony reviews
on 11/30/18 I put a order inn for ITEM NUM AP250. ITEM NUM AW2579. AND ITEM NUM AW189. I DID RECIVED ALL 3 ITEMS. BUT MY FREE GIFTS I ONLY RECIVED 1, THERE SOPPOSE HAD BEEN 2. I WAS TOLD IN NOV 1/18 THAT MY OTHER FREE GIFE WAS ON THE WAY.THEY TOLD ME THAT ON DEC/...
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Review
#1423877 Review #1423877 is a subjective opinion of poster.
Service
The Swiss Colony Shipping Service
Reason of review
Not as described/ advertised