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1.8

Last Christmas I ordered from them, as I have been doing every couple of months. First they assured me if I paid extra they would get it to my family on time.

Ha! They didn't ship it for five days and then used the post office as an excuse. I decided to try again. They did the same thing and when my family finally hot it, it was a melted blob that they couldn't eat.

I told SC about it, oh well, it's warm out! I m on auto payments, in March someone hacked into my checking account and I had to close it and get a new one. I forgot about SC and as soon as they sent me a letter I paid a double bill. I explained but they still added a late fee.

All of this while going thru radiation therapy for cancer. I still owe $80 and I will pay it but never ever order from them again.

Reason of review: Poor customer service.

Monetary Loss: $35.

Preferred solution: Let the company propose a solution.

The Swiss Colony Cons: Non responsive customer service.

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Guest

Since having cancer treatments had absolutely NOTHING to do with the complaint, even mentioning it disgusts me. Looking for sympathy, nothing more. And this is coming from a cancer survivor.

Guest
reply icon Replying to comment of Guest-1361455

And you disgust me for judging someone you don't know. I was merely explaining I was already stressed and didn't need this on top. I am glad you are a survivor.

Guest
reply icon Replying to comment of Guest-1361455

If you are a cancer survivor yourself then it seems you could show some compassion towards another cancer survivor instead of hate and insults

Guest

I'm really sorry that you are so ill. I hope you will recover and feel better !

Disappointing service when trying to do something nice is a bummer.

You already feel horrible and don't need any more aggravations.

It appears the company has taken note of your complaint so , hopefully, they'll straighten it out for you.

P.S.

My checking account got hacked through PayPal and I had to close the account after 44 years ! Key Bank dropped the ball completely on this one because they had advance warning (twice) of imminent trouble.

It sucks for us all ; I have a thing called Meniere's Disease which causes hearing loss, vertigo, vomiting, etc. and I didn't need crummy service from PayPal OR Key Bank ( $9200.00 total) that took 60 days to clean up !

Guest

Mulberrygal49, We are so sorry to hear this. Thank you for bringing this to our attention.

We would like the chance to look into your order and make things right.

Please send us an email to socialcs@***.com with your contact information and please reference this post so we can help. Have a great day.

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