you should have the records of order for 916 608 152 9844:" julia had called and arranged for 1/2 an order to be sent to her address/and therefore pd for 1/2 an order 27.00: 12/1/18, with the understanding your company "Swiss colony" would send her the other half....in which never received: now harassment of billing for the other half (total was 62.97) Julia called and said never received: the rude lady told this 90 y/o lady you have to pay....receiving monthly letters adding 10.00 each bill and total now up to 90.47. you need to stop harassing this 90 year old.
and look at your records to see that the other half was never sent; now: threats on her credit stating the inability to rent housing, denial of loans and even a refusal of a job...SHE IS 90!!!!!
and to add insult to injury your company sends her a preferred customer card with letter. this is defamation of character intent to discourage availability of self worth....this needs to be corrected and collection action, letters of threat need to cease.....firstname.lastname@example.org
Product or Service Mentioned: The Swiss Colony Customer Care.
Reason of review: Poor customer service.
Monetary Loss: $90.
Preferred solution: Price reduction.
The Swiss Colony Pros: Good products.
The Swiss Colony Cons: Billed for product not received, Billed for product not received and harrassed, Non delivery.